Thrill (thrill.com) KYC & AML Policy

Thrill applies KYC and AML procedures to confirm user identities, prevent fraudulent conduct, and address financial crime at every stage of the account lifecycle. These processes exist to maintain a secure, transparent, and legally compliant environment for all users.

• Fair play: all users operate under the same verified conditions, reducing the risk of manipulation;
• User safety: personal and financial data is protected through regulated identity verification processes;
• Transparency: account activities are subject to documented review in line with regulatory requirements;
• Regulatory compliance: all procedures align with applicable legal obligations governing online platforms in Bangladesh.

Every new user on the platform is required to complete a full ID verification process before accessing certain account functions, including withdrawals. Depending on the nature of the account or transaction, the following document categories may be requested:

• Government-issued photo identification: a valid document confirming the user’s legal name, date of birth, and photograph;
• Proof of residential address: an official document issued within a defined recent period confirming the user’s physical location;
• Payment method ownership confirmation: documentation demonstrating that the user is the legitimate owner of the payment instrument used for deposits or withdrawals;
• Source of funds declaration: in cases requiring enhanced due diligence, users may be asked to provide evidence of the origin of deposited funds;
• Additional identity documents: supplementary personal data or supporting materials may be requested at the discretion of the compliance team.

The platform implements a comprehensive set of security measures to detect and prevent money laundering, terrorism financing, and other forms of financial crime. These controls are applied consistently across all account types and transaction levels.

• Continuous transaction monitoring: all deposits, withdrawals, and in-platform activity are subject to systematic review;
• Automated detection systems: rule-based and algorithmic tools identify patterns associated with suspicious activity;
• Enhanced due diligence: accounts involved in high-risk events or irregular behaviour are subject to additional scrutiny;
• Review of large or unusual transfers: transactions that exceed defined thresholds or deviate from expected patterns are flagged for compliance assessment;
• Risk scoring: each account is assigned a risk profile that determines the level of monitoring applied;
• Sanctions and PEP screening: all users are screened against international sanctions lists and politically exposed persons (PEP) databases;
• Mandatory reporting obligations: where required by law, the platform reports suspicious activity to the relevant competent authorities.

The platform enforces strict account protection policies to uphold compliance with KYC and AML standards. The following actions are prohibited and may result in immediate enforcement measures:

• Operating multiple accounts: creating or using more than one account per individual is not permitted under any circumstance;
• Submitting forged or misappropriated documents: providing fraudulent, altered, or stolen identification or address documents during the document submission process;
• Conducting laundering operations: using the platform to process, transfer, or obscure funds derived from illegal activity;
• Manipulating platform systems: exploiting technical vulnerabilities or engaging in coordinated schemes to circumvent standard controls;
• Transferring or commercialising account access: sharing, selling, or otherwise granting access to a registered account to any third party;
• Using third-party payment instruments: depositing or withdrawing through payment methods not registered in the account holder’s own name;
• Misrepresenting personal data: providing false or misleading information during registration, verification, or any subsequent compliance review.

Any breach of the platform’s KYC and AML obligations will trigger enforcement action proportionate to the nature and severity of the violation. Applicable measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings connected to non-compliant conduct, and reporting to competent authorities where applicable under Bangladesh law or international regulatory frameworks.

Each account holder bears a personal responsibility to support the platform’s compliance obligations throughout the duration of their registration. Users must provide accurate, complete, and current personal data at the time of registration and update that information without delay if any details change. All document submission requests must be completed within the timeframes specified by the compliance team, and failure to respond may result in account restrictions. Users are expected to cooperate fully with requests for additional identity documents or clarifying information during any review. Only payment methods registered in the user’s own name may be used for financial transactions on the platform. In addition, users are encouraged to report any activity they consider suspicious to the platform’s compliance team through the designated support channels.

Thrill is committed to maintaining a platform environment that prioritises user safety, transparency, and equal access for all registered participants. Compliance with established KYC and AML standards is central to achieving that objective.

• Adherence to KYC and AML standards: all procedures are conducted in accordance with applicable regulatory requirements;
• Confidentiality and protection of personal data: user information collected during ID verification is handled in accordance with data protection obligations;
• Ongoing monitoring for suspicious activity: systematic transaction monitoring is maintained continuously to detect irregularities;
• Prevention of manipulation and unfair conduct: account protection measures are applied uniformly to preserve the integrity of the platform;
• User support on security matters: users have access to dedicated assistance for questions related to compliance, verification, and account security;
• Shared responsibility in compliance: users and the platform each carry defined obligations in maintaining a lawful and secure environment;
• Equal conditions for all users: every registered participant is subject to the same identity check and verification standards, without exception.