Thrill Privacy Policy

Thrill collects personal information that users submit during registration, account management, and use of the platform’s online services. This includes, but is not limited to, the following categories of data:

• Full name and date of birth;
• Contact details such as email address and phone number;
• Residential address and identification documents;
• Financial data including payment method details;
• Technical data such as IP address, browser type, and device identifiers.

Purpose of Data Collection

Personal data is collected for clearly defined purposes. These include verifying user identity, processing transactions, maintaining account security, and meeting legal obligations under applicable law. No information is collected beyond what is necessary for these purposes.

Technical and Organisational Protection

The platform applies technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. These measures include encrypted data transmission, access controls, and secure storage systems maintained in accordance with recognised industry standards.

User Rights

Users hold the following rights in relation to their personal data:

• The right to access information held about them;
• The right to request correction of inaccurate data;
• The right to request deletion of data where no legal obligation requires its retention;
• The right to withdraw consent at any time, where processing is based on consent.

Compliance with Bangladesh Law

All data processing activities are conducted in a manner consistent with applicable legal requirements in Bangladesh, including those established under the Digital Security Act and other relevant legislation governing the collection and use of personal information online.

Personal data collected through the platform is used exclusively for lawful and transparent purposes. The following outlines the primary areas in which user information is applied:

Account Services

Information is used to create and manage user accounts, verify identity, and ensure that access to the platform’s services is provided to eligible individuals only.

Transaction Processing

Financial data is processed to facilitate deposits, withdrawals, and other payment-related activities. This processing is carried out in accordance with applicable financial regulations and with the assistance of authorised payment providers.

Service Improvement

Aggregated and anonymised data may be used to evaluate platform performance, identify technical issues, and improve the quality of services available to users.

Marketing and Communications

Where users have provided consent, personal information may be used to send relevant updates, promotional offers, and service notifications. Users may opt out of marketing communications at any time by contacting the support team or adjusting account preferences.

Analytics

Behavioural and usage data is analysed to better understand how users interact with the platform’s online services. This analysis informs decisions related to site functionality and content presentation.

Regulatory Compliance

Personal data is retained and processed as required by applicable law, including obligations related to anti-money laundering procedures, responsible gambling requirements, and identity verification standards.

Users have the right to access the personal data held about them at any time. Requests for access may be submitted through the platform’s official support channels.

Correcting Personal Data

If a user believes that any information held on their account is inaccurate or incomplete, they may submit a correction request. The platform will review and update records accordingly, subject to verification of the user’s identity.

Requesting Deletion of Data

Users may request the deletion of their personal data where the information is no longer necessary for the purposes for which it was collected, or where the user withdraws consent and no legal obligation requires continued retention. Deletion requests will be processed within a reasonable time frame and in accordance with applicable law.

Consent to Security and Payment Processing

By registering and using the services available on the platform, users acknowledge and consent to the following:

• Security checks may be conducted on account activity as part of fraud prevention and identity verification procedures;
• Payment data may be shared with and processed by authorised third-party payment service providers as necessary to complete financial transactions;
• Such processing is conducted solely for the purposes described in this document and is subject to the confidentiality obligations binding on all service providers engaged by the platform.

The platform and all associated online services are intended exclusively for individuals aged 18 years and above. Users below this age are not permitted to register an account or access any services provided.

Age Verification Limitations

The platform is not in a position to independently verify the age of all users without the submission of valid identification documents. Users are required to provide accurate information during registration, and the platform reserves the right to request proof of age at any stage.

Deletion of a Minor’s Data

If a parent or legal guardian has reason to believe that a minor has submitted personal data to the platform without appropriate consent, they may submit a formal request for the deletion of that information. Upon receipt and verification of such a request, the platform will take prompt steps to remove the relevant data from its records in accordance with applicable law.

In the course of providing its online services, the platform may transfer personal data to countries outside of Bangladesh. Such transfers occur where the platform’s technology partners, service providers, or operational infrastructure are located in other jurisdictions.

Consent Through Use

By accessing and using the platform, users consent to the transfer and processing of their personal data in countries other than their own. This includes jurisdictions where data protection laws may differ from those applicable in Bangladesh.

Confidentiality Obligations

All third parties engaged in the processing of personal data on behalf of the platform are required to maintain appropriate confidentiality standards. Contractual arrangements are in place to ensure that transferred data is handled with the same level of protection applied within the platform’s own systems. The platform does not authorise the use of personal information by international partners for any purpose beyond those described in this document.

This legal disclaimer forms part of the overall privacy framework and may affect the interpretation, scope, or legal effects of specific provisions contained within this policy.

Applicability

The disclaimer applies at the point at which a user accepts this policy. Acceptance occurs through any of the following actions:

• Signing or digitally acknowledging the policy during registration;
• Selecting an acceptance option presented during account creation or login;
• Acceding to the terms through continued use of the platform’s services.

Once accepted, users are considered to have read, understood, and agreed to all provisions contained herein. The platform reserves the right to modify the terms of this policy at any time. Continued use of services following any such modification constitutes acceptance of the revised document.

Cookies are small text files that are stored on a user’s device when they visit a website. These files allow the platform to recognise returning users and retain certain preferences or session data between visits.

How Cookies Are Used

The platform uses cookies for the following purposes:

• Collecting statistical data on how users interact with the website;
• Analysing user behaviour to identify patterns and improve the online experience;
• Personalising content and settings based on individual user preferences;
• Supporting ongoing improvements to the platform’s functionality and performance.

Cookie Retention Period

Cookies placed by the platform are retained for a period of up to one year from the date of the user’s most recent visit. Users may manage or delete cookies through their browser settings at any time. Disabling cookies may affect the availability or functionality of certain features on the platform.

By accessing or using any of the online services provided on the platform, users are considered to have read and accepted all terms set out in this Privacy Policy in full.

Prevailing Version

The version of this policy currently published on the website supersedes all previous versions. Users are advised to review this document periodically to remain informed of any updates. The date of the most recent revision will be reflected in the document header or footer where applicable.

Continued use of the platform following any update to this policy constitutes acceptance of the revised terms. If a user does not agree with any provision of the current policy, they should discontinue use of the platform's services and contact the support team to address any outstanding concerns related to their personal data.

Personal data collected through the platform may be disclosed to third parties under specific and lawful circumstances. Such disclosures are limited to what is necessary and are conducted in accordance with applicable law.

Circumstances for Disclosure

Personal information may be shared with third parties in the following situations:

• Where disclosure is required by law, regulation, or court order;
• Where disclosure is necessary to investigate, prevent, or address fraud, security issues, or technical problems;
• Where disclosure is required under the terms of an agreement with a service provider engaged by the platform.

Identification of Third Parties

Where third parties who may receive personal data are listed on the platform’s website, users are encouraged to review the privacy practices of those parties directly. Where a specific third party is not identified by name, users will be informed of the purpose and scope of any relevant data sharing prior to or at the time of disclosure.

Consent to Third-Party Sharing

By submitting personal data and using the platform’s services, users consent to the disclosure of that information to third parties in the circumstances described above. Such consent is given on the understanding that third parties are bound by confidentiality obligations and are not permitted to use the information for any purpose beyond that for which it was shared.

The platform may contain hyperlinks to external websites operated by third parties. These links are provided for informational or navigational purposes and do not constitute an endorsement of the content or practices of those websites.

Independent Privacy Policies

Each external website operates under its own privacy policy and data handling procedures. The platform has no control over, and accepts no responsibility for, the collection, use, or protection of personal data by third-party websites. Users who follow a link to an external site are subject to the privacy policy of that site from the point of arrival.

User Caution

Users are advised to exercise caution when navigating to external websites and to review the relevant privacy policy of any third-party site before submitting personal information. The platform cannot guarantee the security or confidentiality standards of external online services.