Thrill Registration, Login and Verification Process

The Thrill mobile app offers the same registration flow as the desktop site, optimised for Android and iOS screens. Download the app and complete your sign up in the following steps.

1. Open the Thrill app and tap the “Register” or “Sign Up” button on the home screen.
2. Enter your email address or phone number, create a username, and set a password. You may also register using a supported social login if prompted within the app.
3. Select your preferred currency, confirm you meet the minimum age requirement of 18, and accept the Terms and Conditions.
4. Tap “Create Account” and verify your email or phone number via the confirmation link or OTP sent to you.
5. Log in to your new account and claim your welcome bonus from the promotions section.

All players must meet Thrill’s account eligibility criteria before completing registration. These requirements are in place to comply with the platform’s licensing obligations and responsible gambling policies. Only one account per person is permitted. Attempting to create duplicate accounts may result in permanent suspension and forfeiture of bonuses.

1. You must be at least 18 years of age to register and place real-money bets on Thrill.
2. You must provide accurate personal information during sign up, including your full legal name, date of birth, and a valid email address.
3. Only one account is allowed per person, per household, and per device. Duplicate accounts are prohibited.
4. Players from jurisdictions where online gambling is restricted may be blocked from completing registration.
5. Identity verification documents, such as a government-issued national ID or passport, will be required before your first withdrawal is processed.

Thrill account verification, also known as KYC (Know Your Customer), is required to process withdrawal requests and protect your account from unauthorised access. For players in Bangladesh, completing KYC confirms your identity and ensures your funds can be released to your preferred payment method without hold-ups. Complete the following stages to fully verify your profile.

1. Identity Verification: Submit a clear photo or scan of a government-issued ID, such as your National Identity Card (NID) or passport.
2. Address Verification: Upload a utility bill, bank statement, or official document dated within the last 3 months showing your name and current address.
3. Payment Method Verification: Provide proof of the payment method used for deposits, such as a screenshot of your bKash, Nagad, or bank account details.
4. Selfie Verification: Upload a selfie holding your ID document, as requested by the Thrill verification team.
5. Approval: The Thrill team reviews your submitted documents. Approval is typically completed within 24 to 72 hours of submission.

Logging in to your Thrill account gives you instant access to your balance, active bonuses, and bet history. Use the steps below to sign in from any device.

1. Open the Login Page: Click the “Login” button at the top of this page to open the Thrill sign in screen.
2. Enter Your Credentials: Type in the email address or username and password you used during registration.
3. Complete Two-Factor Authentication (if enabled): If you have 2FA activated on your account, enter the one-time code sent to your registered email or authenticator app.
4. Access Your Account: Click “Sign In” to enter your account dashboard and continue playing or betting.

Thrill rewards new players with one of the most competitive welcome packages in the market. After completing your registration and first deposit, you become eligible for up to 70% Rakeback on your casino play plus a share of USD 75,000 distributed every week through the Thrill Weekly Leaderboard Bonus. Both offers are available to players in Bangladesh from the moment your account is active.

Check the Promotions section after login for the current Rakeback tier available to your account and the active Weekly Leaderboard rules.

Most registration problems on Thrill are resolved within minutes by following the correct steps or contacting the support team via live chat. Below are the most common issues players in Bangladesh encounter and how to address them.

• Problem: Email address already registered | Solution: Use the “Forgot Password” option to recover access, or contact support if you did not create the account.
• Problem: Verification email not received | Solution: Check your spam or junk folder. If not found, request a resend from the account settings page or contact live chat.
• Problem: Phone number not accepted during sign up | Solution: Ensure you are entering your number in the correct international format (e.g., +880 for Bangladesh). Contact support if the issue persists.
• Problem: Account suspended immediately after registration | Solution: This may indicate a duplicate account flag. Contact the Thrill support team with your registration details for a review.
• Problem: Currency selection not available | Solution: Refresh the page or try registering via the mobile app. Contact support to confirm which currencies are available for Bangladesh players.

If you lose access to your Thrill account due to a forgotten password, you can restore it in a few steps. The recovery process works via your registered email address or phone number.

1. Click the “Forgot Password” link on the Thrill login page.
2. Enter your registered email address or phone number and submit the request.
3. Check your inbox or messages for a password reset link or OTP code sent by Thrill.
4. Follow the link or enter the OTP to open the password reset form. Create a new strong password with at least 8 characters, including numbers and symbols.
5. Log in with your new password. If you do not receive the reset email or OTP within 5 minutes, contact Thrill support via live chat for direct assistance.

Players may choose to close their Thrill account for personal reasons, including responsible gambling self-exclusion or a decision to stop playing. Before requesting deletion, ensure all pending withdrawals have been processed and your balance is at zero.

1. Log in to your Thrill account and navigate to the Account Settings section.
2. Locate the “Close Account” or “Self-Exclusion” option. If you cannot find it in settings, contact Thrill support via live chat and request account closure directly.
3. Confirm your identity and state your reason for closing the account (e.g., personal preference, responsible gambling).
4. Receive confirmation from the Thrill team that your account has been closed. Keep this confirmation for your records.